Privacy Policy
Last updated: April 11, 2026
Paulos Auto Transport LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you use our website, request a quote, or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Pickup and delivery locations (ZIP codes or city names)
- Vehicle information (year, make, model)
- Transport preferences (open/enclosed, operable status)
- Any additional information you provide in messages
2. How We Use Your Information
We use the information collected to:
- Provide you with vehicle transport quotes
- Communicate with you about your shipment
- Send transactional and informational SMS messages (if you opt in)
- Coordinate with carriers in our network to arrange transport
- Improve our services and website experience
- Respond to your inquiries and provide customer support
3. SMS/Text Messaging Terms
If you consent to receive SMS messages from Paulos Auto Transport, the following applies:
- We may send you informational and transactional text messages related to your quote request, shipment status, and customer service communications.
- Message and data rates may apply depending on your mobile carrier plan.
- Messaging frequency may vary based on your interactions with us.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP to any message or contact us at contact@paulosautotransport.com.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
4. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With carriers: To arrange and coordinate your vehicle transport.
- With service providers: Such as our CRM, email, and SMS platforms that help us operate our business (e.g., HubSpot, SimpleTexting).
- As required by law: To comply with legal obligations, regulations, or valid legal processes.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by clicking "unsubscribe" in any email
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. SMS Terms of Service
By opting into SMS communications via our website form at https://paulosautotransport.com, you consent to receive SMS text messages from Paulos Auto Transport LLC at the phone number you provide. Messages may include quote details, shipment updates, and customer care communications.
- Message frequency: Message frequency may vary.
- Rates: Message and data rates may apply.
- Opt-out: You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation and will no longer receive SMS messages from us.
- Help: For assistance, reply HELP to any message, or contact us at (781) 755-6668 or contact@paulosautotransport.com.
- Consent: Consent to receive SMS messages is not a condition of purchase.
- Privacy: We will not share or sell your phone number or SMS opt-in information with third parties for marketing purposes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@paulosautotransport.com
- Phone: (781) 755-6668
- Business: Paulos Auto Transport LLC, Massachusetts, USA